CHRISMAS, Robert. An Arranged Marriage: Police – Media Conflict & Collaboration. Canadian Graduate Journal of Sociology and Criminology, [S.l.], v. 1, n. 1, p. 43-55, sep. 2012. ISSN 1927-9825
Media and police professionals are bound together in interdependent, and often tense, working relationships. For different purposes both professions need to work effectively together while simultaneously retaining independence from each other. These complex inter-reliant relationships create unique challenges that often call for improvement. This essay examines whether relationships between interdependent professional organizations can be improved through a collaborative problem-solving intervention, based on the interactive methods of facilitated dialogue and appreciative inquiry. The article describes a case study of a large Canadian police agency working with local media outlets to improve their working relationship. It highlights the importance of conflict analysis followed by effective change management strategies in implementation of collaborative solutions that meet everyone’s needs. This case study illustrates dynamics that generalize to organizations that have strong organizational cultures and are highly independent and simultaneously required to work together. Some examples of such organizations are military, prison guards, scholars, medical professionals, social workers, teachers, lawyers and most government agencies.